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How to communicate with parents and students

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The importance of good communication

Why is communication important?

Your relationship with your students (and their parents) will directly impact how effective your tutoring will be. Developing relationships built on respect, trust and support provide a great foundation for a student's ability to learn. Strong communication skills are KEY to developing these relationships and are a very important component of the service we provide at Evolutionary Tutors.

Examples of good communication skills

  1. Being an active listener. Active listening involves paying close attention to what the other person is saying, asking clarifying questions, and rephrasing what the person says to ensure understanding ("So, what you're saying is…"). Through active listening, you can better understand what the other person is trying to say, and can respond appropriately.
  2. Being aware of your non-verbal communication: Only 7% of communication is verbal while 38% is the tone and inflection and a staggering 55% is body language! Therefore your body language, eye contact, hand gestures and tone of voice all colour the message you are trying to convey.  A relaxed, open stance (arms open, legs relaxed), and a friendly tone will make you appear approachable and will encourage others to speak openly with you. Also, pay attention to your student's body language while you are talking. Often, nonverbal cues convey how a person is really feeling. For example, if your student is not looking you in the eye, he or she might be uncomfortable or disengaged.
  3. Speaking clearly and concisely: Good verbal communication means saying just enough. To avoid rambling and to get your point across most effectively, think about what you want to say before you say it. This may be especially relevant when you first make contact with a student or their parent.

When is good communication important as an Evolutionary Tutor?

Good communication is always important! But specific examples include:

  1. When first making contact with your student or their parent to introduce yourself and set a time for your first lesson. First impressions are important, and these will be made over the phone.
  2. During your first lesson with your student. It is important to establish the right tone for your relationship from the start. Active listening will help you understand your student's strengths, weaknesses, aspirations and fears.
  3. When interacting with the Evolutionary Tutors team. We will contact you via text to check your availability to take on new students. Ensuring your responses are clear and timely will help us match you with students that best suit your schedule and teaching style.  
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